You’ve mapped out a roadmap. You’ve got stakeholder buy-in. Your teams are working in sprints, hitting their delivery deadlines. Everything looks good on the surface. And yet… the outcomes don’t materialise. The numbers aren’t shifting. Users aren’t engaging. And internal confidence begins to falter.
This is the moment many businesses find themselves in. Stuck in a frustrating middle ground between idea and impact. It’s not that the strategy was wrong. It wasn’t activated correctly.
This space, the space between vision and execution, is what we call the activation gap. And it’s where great ideas go to die.
The Real Reason Your Strategy Isn’t Landing
Up to £70 billion is wasted annually on digital initiatives that fail to meet their objectives. That’s a staggering figure. But it becomes more understandable when you consider how many of those initiatives stall at the point of execution. Not because the idea is flawed, but because it lacks traction on the ground.
The activation gap is the silent killer of digital momentum. It’s the space where strategy, user insight, and delivery become disconnected.
You might recognise it if:
- Your product has launched, but adoption is lagging.
- KPIs are being tracked, but there’s little movement against key business goals.
- Teams are busy, but value delivery feels ambiguous.
- Stakeholders are unsure how progress links to the original vision.
These signals point to something deeper than a delivery problem. They reveal a systemic issue in how strategy is being translated into real-world action. And the longer the gap persists, the more damage it causes. Missed revenue targets. Eroded stakeholder trust. Disengaged users. Wasted investment.
According to McKinsey, only 16% of executives believe their digital transformation efforts are delivering real performance improvements. And that performance gap? It’s almost always tied to poor alignment.

Why a Strategy Deck Isn’t Enough
A PowerPoint presentation isn’t a product. A vision document isn’t valuable. And a roadmap doesn’t guarantee results.
The root cause of underperformance is often a lack of strategic product thinking, the practical discipline of connecting vision with delivery and ensuring every step taken reflects real user needs and business outcomes.
At the heart of this are three critical alignment points:
- Business goals (the why)
- User needs (the who)
- Product delivery (the how)
When these three aren’t aligned, even the best ideas can unravel. Teams end up chasing outputs instead of outcomes. Products are released that merely meet the requirements, but don’t solve problems. And initiatives lose steam because the feedback loops are broken.
This is where Sonin fits in. We work with businesses from the earliest stages of their product journey to ensure these alignment points are clearly defined, continuously evaluated, and embedded into every decision. Whether it’s identifying the right problem to solve, validating user needs, or translating strategy into tangible product outcomes, we provide the structure, process, and expertise to make it happen.
To avoid the activation gap, businesses must:
- Prioritise User–Problem–Solution Fit over features for features’ sake
- Map and measure clear paths to value for users and the business
- Build a culture of continuous discovery, not just one-off strategy sessions
In other words, shift the mindset from planning to learning, from delivery to activation. Businesses that implement continuous discovery and alignment practices report up to 2x higher success rates in meeting their strategic objectives, according to Forrester.
How We Bridge the Gap at Sonin
At Sonin, we help ambitious businesses close the activation gap and unlock the full potential of their digital strategy.
That starts with a Discovery process that doesn’t just document goals – it interrogates them. We go deep into understanding the context, constraints, and user expectations behind the brief:
- Running alignment workshops with product, tech, and business stakeholders
- Mapping business objectives against tangible success metrics
- Conducting qualitative user interviews and behavioural insight gathering
- Challenging assumptions to uncover hidden opportunities
Once we’ve achieved clarity, we carry that alignment all the way through design and development:
- Creating testable product hypotheses tied to measurable outcomes
- Using value-based prioritisation to inform sprints and roadmaps
- Establishing feedback mechanisms to track real-world usage and pivot when needed
This approach allows us to connect the dots between vision and value and keep them connected throughout the entire product lifecycle.
Take, for example, a recent engagement with a large property group. Their roadmap was clear, but adoption was stalling. Through Discovery, we identified that internal targets weren’t aligned with the platform’s user experience. By repositioning the product around end-user goals, we reactivated momentum and delivered measurable impact within months.
From Strategy to Activation
Having a great idea isn’t enough. A strategy alone won’t guarantee outcomes. What matters is how effectively that strategy is activated across teams, tools, and timelines.
If your digital initiatives are stalling, ask yourself:
- Are we clear on what success looks like for both the business and the user?
- Are our product decisions tied to real-world value, not vanity metrics?
- Do our teams have the insight, alignment, and tools they need to move forward with purpose?
If the answer to any of these is no – or even a hesitant maybe – then it might be time to reassess.
That’s where we come in.
Challenge to take away:
What would your product look like if every sprint, every release, and every decision aligned perfectly with your user needs and business outcomes?
Final Thought
The difference between a product that ticks boxes and one that delivers real, lasting value often comes down to activation. Without alignment across teams, users, and business goals, even the best ideas can lose momentum. But when strategy is activated with clarity and purpose, that’s when digital products drive meaningful change. Align your teams. Understand your users. And make every decision count.
TL;DR
- Most strategies don’t fail from bad ideas – they fail from misalignment.
- The activation gap is the space between vision and execution, where digital products often stall.
- Solving it means bridging the disconnect between:
- Strategic intent and execution
- User needs and product delivery
- Business goals and real-world outcomes
- Success depends on strategic product thinking, continuous alignment, and clear paths to value.
- That’s exactly what Sonin helps you do – guiding you through discovery, alignment, and delivery to unlock measurable impact.