Digital Product Development

Digital product development covers the entire lifecycle of bringing a piece of bespoke software to life and ensuring the business gets value from it.

This covers a variety of stages from research into user needs, designing the systems appearance, software development, connecting to any existing systems, and support and maintenance after launch.

Our focus on building the right product and delivering outcomes means that we are here to guide you from the outset, starting with discovery to align stakeholders, validate assumptions and promote user voice before we start any development work. This helps ensure that budgets are well utilised and no development effort is wasted

Before clients commit to a full build we recommend starting with discovery to test ideas with real users.

From there it’s often sensible to produce prototypes or and MVP to test assumptions in the wild, before driving to the full product.

At every stage we collect hard data through product analytics and user feedback to help validate assumptions and drive the roadmap for future versions

This largely depends on your internal structure and the amount of day to day involvement you want to have.

Our models can be highly integrated into your team, or close to standalone with you operating as a subject matter expert whilst we do the rest.

It is not uncommon to move between models as products become embedded and teams mature.

To understand what is best for your situation please contact us

The costings of project depends on the model that works best for you, but with any model we usually suggest starting with a fixed price discovery as a separate, smaller initial piece of work.

This helps to clarify scope and reduce risk so that the effort required for the project is based on evidence rather than guesswork.

The main cost drivers are scope, the number of platforms and how much integration is needed.

We work with organisations of all sizes. Founded in 2009 we have helped a variety of businesses with projects from helping enterprise organisations deliver digital transformation to helping scale ups rapidly grow their offerings and services.

Our enterprise work is used every day by businesses like ISS, Connells Group and CDER to provide great customer experiences and drive efficiency across their businesses.

We also work with founders building a first product, where the priority is proving the idea quickly

Nobody wants to wait for a long period of time after they’ve got the green light to proceed with a project, therefore our team is built to respond quickly when you’re ready to go.

Typically we look to start discovery or design within a couple of weeks or as fast as you’d like to move.

Part of ensuring we deliver the outcomes you are looking for is making sure we’re building for the right platform for your users

Most platforms we build for are iOS, Android, web or AI agents based, however we have also built across platforms like Raspberry Pi’s, and Windows. 

Most products span more than one, if not today then in the future. As a result as part of the technical strategy  we usually recommend an API first approach.

Through any project our delivery team works to constantly support throughout the project ensuring that any blockers are cleared before timelines are impacted.

The delivery team maintain active risk registers to allow us to mitigate risks for the project and through consistent communications we always flag up dependencies with plenty of time to spare.

If additional scope is discovery throughout the project we will always give you the option to divert away resources from other features where appropriate to ensure that you stay in control of your total budget

Everything we build is thoroughly tested at every stage.

We use a variety of methodologies that cover testing at a code, integration and user level. This spans automated, manual and AI powered testing and is used to discovery any bugs, security or performance issues before any release.

Yes, we can extend or rework and existing product or prototype you have already.

We typically start with a technical audit to ensure that you know the state of play and there are no surprises down the line, then we propose a pathway forward which may include amendments to existing code or straight to extending features.