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Platforms

User Experience, Discovery, Development

Sector

eCommerce, Retail

Meet the Client

Sonin worked with JusTapIt to transform the traditional shopping experience. Replacing checkout queues with an easy-to-use app. Helping to improve the customer experience by eliminating pain points such as queuing and checking availability.

To achieve this, we developed an app that allows customers to scan barcodes to check for available sizes, receive real-time updates on nearby stores with different size options but also to use the app to check out and pay.

JusTapIt integrates to retailers core systems to update stock levels, sales and loyalty card data in real time, whilst providing greater insight into shoppers behaviours. Additionally, JusTapIt offers facilities to send personalised special offers to nearby or existing customers, thereby enabling them to boost their revenue.

Empowering an independent shopping experience

In a world where physical retail has to compete with the convenience of online, removing friction in‑store becomes a strategic advantage.

By turning the shopper’s mobile device into the checkout, Sonin helped JusTapIt deliver a product that truly bridges mobile commerce and in‑store experience.

JusTapIt customers are able take control of their shopping experience, enabling instant checkout, allowing users to check for stock availability and receive push notifications when nearby stores.

Key Features

In‑App Payment
Integrated mobile checkout removing the need for tills or manual cashiering. 

Live Stock Management
Connect to the retailer’s EPOS system so users can check item availability, sizes and online purchase options if in‑store item is out‑of‑stock. 

Geolocation Store Switching
The app automatically identifies the store the user is in and updates catalogue and offers accordingly. 

Multi‑Channel Support
For items unavailable in store, customers can seamlessly switch to online purchase through the same app. 

JusTapIt mobile-first checkout app showing a QR code and in-store basket

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